Frequently Asked Questions


How do you join ANGEL?

Southern Union schools who wish to participate in ANGEL must first contact their conference education superintendent whose responsibility it is to confirm the school's eligibility before referring it to ANGEL.

Any school outside of the Southern Union may contact ANGEL directly. The forms you will need to fill out are on the Forms page. Your three-letter school code will be assigned by ANGEL.

 
Where do the funds come from?

The student - The North American Division policy regarding libraries states that a specific amount per student be used to maintain an up-to-date library.  In most cases this comes from the registration fee paid by each student.

The local conference - The local conferences provide a subsidy on a per classroom basis.

The union conference - A stated amount is annually appropriated by the Southern Union Conference to support the ANGEL program.

 
Can I request a title that is not on your recommendation lists?

Yes! If you have book requests after Registration is closed for the school year in October, simply email the office manager with the title, author, and ISBN where possible.

 
When will we get our books?

The short answer is twice in a school year. The long answer is that it really depends on the size of the school.

We send a shipment of books out to every school as soon as we get the official enrollment numbers from the Southern Union Conference Office. That happens between October and November each year. We send the final shipment of books to each school beginning in April. What happens in between depends on the size of the school (how many books they are getting).

In all of the steps it takes to get books to the schools, the most time is spent on processing the books (i.e. placing spine labels, cards and pockets, and barcodes). That can take up to 4 weeks simply because of the sheer number of books we process.

Non-Southern Union School books and orders for Pathway Theme books are dealt with a little differently. We cannot ship these books until we receive prepayment.

 
Can I pick our books up to get them faster and save on shipping?

YES! By all means! Simply let Katye or Jessi know at least one hour ahead of time that you will be coming to pick up the books so they will be ready when you get to the office. Our office hours are Monday-Thursday 8:00am-5:00pm & Friday 8:00am-12:00pm.

 
Will we receive every book we request?

That depends on a few things. First, it depends on whether or not your school has enough funds available for all of your requests. Secondly, it depends on if we can get a copy of what the school is requesting. We order first from the publishing warehouse where we can get an average discount of 40%. If the title is not available then we look online at stores such as Amazon.com.